Customer Service Representative – Yonge & Lawrence

Join a team of successful people, results with a mission in the culture Total and process.

About The Role

As a customer experience partner, you are the face, character and heart of our branch. Scotiabank is a place where we put our customers first and our priority is to help them achieve their financial goals.

Our customer experience engages customers in an engaging and engaging way. As a key member of the Bank of Canada branch network, our primary goal is to provide exceptional service throughout the customer journey:

Customer Service Representative

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  1. Take the necessary steps to determine our customers’ needs and understand what they are looking for
  2. Manage daily transactions
  3. Develop rich, long-lasting relationships
  4. Contribute to industry goals by identifying and acting on sales opportunities
  5. Become a technical expert and share your knowledge by introducing customers to mobile banking applications and helping them manage their banking needs.

Is This Role Right For You?  In This Role You Will:

  • Building strong customer relationships and providing excellent customer service
  • Identify and address customer needs
  • Explain complex concepts in simple terms
  • Demonstrated success in a targeted work environment and contribute positively to a team-oriented work environment.
  • Demonstrate a desire to learn and a will to succeed

Do You Have The Skills That Will Enable You To Succeed In This Role? – We’d Love To Work With You If You:

  • Proven customer service experience through work or community involvement
  • They are professional, friendly and ready to help efficiently
  • Available for flexible working
  • They are comfortable in a single sales environment
  • Strong technical skills and ability to develop digital banking and self-service options for our customers

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What’s In It For You?

  • An opportunity to join a forward thinking team surrounded by a collaborative team of professional thinkers
  • A rewarding career path with opportunities for career development
  • Internal training to support your career development and develop your skills
  • An organization committed to making a difference in our community for you and our customers
  • You will be recognized and rewarded for your great work. You will be guided through meaningful conversations that help you develop quickly, and you will receive internal training to support your growth and development.
  • A comprehensive and comprehensive set of benefits

Location(S):  Canada : Ontario : North York

Scotiabank is the largest bank in the United States. Guided by our mission: “For Every Future”, we help our clients, their families and communities succeed through a variety of advice, products and services, including personal and commercial banking, wealth management and private banking, business and investment banking, and our key markets. 

At Scotiabank, we value the unique skills and experiences each person brings to the bank, and we are committed to creating and maintaining an inclusive and accessible environment. Notify the hiring team if you need accommodations during enrollment and selection (including accessible interview locations, different formats of documents, translation ASL, or assistive technology). If you need technical help, please click here. Applicants must apply directly online to be considered for this role. We thank all applicants for their interest in working for Scotiabank; However, only candidates selected for an interview will be contacted.

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